This website is owned and operated by Appleby Medical Pharmacy Corporation (Appleby Pharmacy). This Privacy Policy outlines the information Appleby Pharmacy will collect on this website and how it will use that information.

Appleby Pharmacy respects the privacy of each individual with which it comes into contact, either as a customer at the Appleby Pharmacy store or as a visitor to this web site. Appleby Pharmacy will not give, rent or sell any customer information or any information about any visitor to this web site to any organization or individual.

Personal Information Collected

Appleby Pharmacy will only collect personal information about you that you have provided to us. This could include but is not limited to your name, address, telephone number or e-mail address.

If you do not want your personal information collected, do not provide it to us. If you have already submitted the information and would like us to remove it from our records use the Contact below.

Use of Personal Information

Appleby Pharmacy may use the personal information collected in the following ways:

  • To process and store the information provided so that we are able to better understand your needs and how we can improve our products and services;
  • To contact you;
  • To provide you with special offers and services; and
  • To provide you with health-related information or services that we believe would be of interest to you.


If you have provided us with your e-mail address, Appleby Pharmacy may send you e-mail with information and/or special offers that we believe would be of interest to you. If you do not wish to receive any e-mails from Appleby Pharmacy you can notify Appleby Pharmacy at any time using the Contact below.

Appleby Pharmacy may use a reputable third party to deliver e-mail. Such third party is under a contractual requirement to keep all personal information confidential and to only use any personal information for the sole purpose of sending you e-mail on behalf of Appleby Pharmacy and to return any personal information once their services are completed.

Appleby Pharmacy's Online Refills

The personal information provided by you, when requesting an online prescription refill, is necessary to properly identify the prescription and the patient. When a request is received by Appleby Pharmacy, the pharmacist may use the patient’s personal health information to contact the patient’s prescribing professional to discuss the request, the patient’s medical history and medical conditions. The receipt of a refill request shall be deemed consent to such disclosure and use of the patient’s personal information.

If the patient has health plan coverage for his/her prescriptions or a claims adjudicator is used, information about the prescription will be transmitted to such health plan and they may have access to the patient’s personal health information in order to properly process the benefits. The patient’s consent to this disclosure of personal health information to such health plan is deemed by the request for payment or reimbursement for the prescription to such health plan and/or the provision to the pharmacy of the details of the patient’s health plan information.


We will be using a feature on your Internet browser called “cookies”, which are files that your Internet browser puts on your hard drive. We will use cookies to help us provide you with a better experience when you visit this web site.

Your Internet browser should allow you to erase cookies from your hard drive, block all cookies or receive a warning before a cookie is stored.

Links to Other Websites

This site may contain links or references to other Web sites. Please be aware that we do not control other Web sites and that, in any case, this Consent Policy does not apply to those Web sites. We encourage you to read the privacy policy of every Web site you visit.

Your Consent

If you wish to know what information we have in our files about you, ask a question about the information in your file or request a change to the information in your file, please click here or write to :

1960 Appleby Line, Suite 10, Burlington, Ontario, L7L 0B7